Francis Family Insurance Agency strives to streamline all of your insurance needs. As an insurance broker, we do not process claims ourselves, but we would be happy to forward your requests directly to your insurance provider.

To start the claims process, you will need the following information:

- Policyholder information: Name of insured, address, phone number, e-mail and policy number
- Description of loss: Time and date of loss, location of incident, detailed description of damages
- Vehicle information (for traffic accidents only): Current location of vehicle, owner information, driver information, type of car (year, make and model), --license plate number
- Authority notification: Please note all authorities notified (fire dept., police, etc.)
- Report information: Report author, title (if any), date
- Additional comments: Is there anything else you think we should know? (Injuries, witnesses, etc.)
After Hours Phone Numbers to Insurance Companies' Claims Departments.   

- Safeco: 800-332-3226

- Progressive: 800-274-4499
           *Roadside – 888-776-2778

- Michigan Insurance Company - 800-255-7131 

- National General (formerly GMAC): 888-233-4575

- Main Street America (Great Lakes Casulty): 877-425-2467

- Grange: 800-303-9141

- Titan: 800-926-3168

- Encompass: 800-588-7400 option 4

- Foremost: 800-527-3907

- Nationwide (Allied): 800-421-3535

- Hagerty: 877-922-9701 option 5

- Dairyland: 800-325-9559

- Arrowhead: 866.901.4496

- Great Lakes Mutual: 906-337-3603

- Universal Property & Casualty: 800-425-9113